passwords you have specifically chosen to share or have shared with you), no one else at UCOP can see your credentials (usernames and passwords). With the exception of shared folders (i.e. What if I need help or troubleshooting?Ĭan UCOP access or retrieve the information I store in LastPass?.What if I’m already using a different password manager?.What happens when the LastPass website is down? Can I still log in?.What happens to my LastPass account if I leave employment at UCOP?.What if I already have a LastPass account using my UCOP email address?.What if I already use LastPass personally?.What do I do if a password is compromised?.Can UCOP access or retrieve the information I store in LastPass?.However, I recommend that you take a few minutes to read these posts first. Your LastPass account (and every tidbit of data that was stored in it) is now gone forever.īonus tip: If you’re thinking of switching to a different password manager app you can certainly do that. Click No.Ĥ – You’ll now be given the opportunity to export all of your existing LastPass data.ĥ – Since you don’t know your password you’ll need to reset it by clicking the Forgot Passwordlink on the “Sign In” page.Ħ – Once you have reset your password and exported your data you can continue the account deletion process by entering your email address in the field provided and then clicking Send Email.ħ – Open the email LastPass just sent you and click the permanently delete my LastPass account now link.Ĩ – Click the red Delete button and then click Yes (twice) to confirm your choice. Click Yes and your account (and all the data stored in it) will be deleted.įollow these steps if you don’t remember your LastPass master password:ġ – Visit the Delete Your Accountpage on the LastPass website.ģ – You’ll now be asked if you remember your LastPass master password. No going back! Therefore, I strongly recommend that you do that by clicking Export your data now.Ħ – Enter your LastPass master password in the field provided and then click the Delete button.ħ – You’ll now be asked to confirm that you really want to delete your account. Once you delete your account all of your LastPass data will be lost forever. Click Yes.ĥ – You’ll now be given the opportunity to export all of your existing LastPass data. If you don’t remember it you’ll still be able to delete your account but the steps required to do so are a bit different as you’ll need to supply the email address you used to open your LastPass account instead.įollow these steps if you remember your LastPass master password:Ģ – Visit the Delete Your Account page on the LastPass website.Ĥ – You’ll now be asked if you remember your LastPass master password. Note: The first set of instructions listed below only work if you remember the master password to your LastPass account. Luckily, it’s very easy to delete your LastPass account. If you’re interested, I have written several blog posts explaining why. Personally, I don’t recommend using ANY password manager app, including LastPass. Thousands of users have decided to ditch LastPass for that very same reason. Rick’s answer: You are certainly not alone, Carol. I don’t want to pay their fee so I’ve stopped using it.Ĭan you give me directions for deleting my LastPass account? Question from Carol: I just found out that LastPass is going to start charging me because I use it on both my laptop and my phone.
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